At Mississippi Cold Drip Coffee and Tea Company, our commitment to customer satisfaction is paramount. We strive to provide exceptional service to all our customers, ensuring their needs are met promptly and effectively. Our customer service policy is built on the following principles:

  1. Quality Products: We guarantee the quality and freshness of all our food products. If any item does not meet your expectations, we will gladly replace it or issue a refund.
  1. Prompt Response: Our customer service team is available during business hours to address any inquiries, concerns, or feedback you may have. We aim to respond to all customer queries within 24 hours.
  1. Transparent Communication: We believe in open and honest communication with our customers. If there are any issues with your order or delivery, we will communicate with you promptly and provide regular updates until the matter is resolved.
  1. Continuous Improvement: We are committed to continually improving our products and services based on customer feedback. Your input helps us enhance our offerings and ensure your satisfaction.

Thank you for choosing Mississippi Cold Drip Coffee and Tea Company. We appreciate your business and look forward to serving you with excellence.


Please contact us at : Info@MSCOLDDRIP.COM